Effective Date: November 2025
Developer: Held & Bell
1. Introduction
Welcome to Sanfausone, a creative marketplace where users can explore, buy, and commission AI prompts and digital art concepts.
This Privacy Policy describes how Held & Bell (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you use the Sanfausone mobile app and web services (collectively, the “Service”).
By using Sanfausone, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a. Account Information
When you register for a Sanfausone account, we collect your:
- Name or display name
- Email address
- Password (encrypted)
- Country or region (optional)
b. Transaction & Order Data
When you make a purchase or redeem a voucher, we may collect:
- Purchased item details
- Payment amount and currency
- Transaction ID (via Stripe or other processors)
- Purchase date and completion status
c. Device & Usage Information
To improve app performance and security, we may collect:
- Device type and operating system
- App version and usage logs
- IP address and general location (approximate, non-identifiable)
- Crash or error reports
d. Optional User Content
If you submit content such as reviews, uploaded artwork, or prompt listings, that content may be stored and publicly displayed within the app according to your profile settings.
e. Cookies and Analytics (Web Version Only)
The Sanfausone web app may use cookies or analytics tools (e.g., Supabase Analytics, Google Analytics) to understand how users interact with the platform.
3. How We Use Your Information
We use your information to:
- Provide and operate the Sanfausone marketplace
- Process transactions and deliver purchased content
- Manage user accounts and preferences
- Respond to support requests and inquiries
- Detect and prevent fraud or unauthorized access
- Improve user experience and app performance
- Send essential updates (account notices, payment confirmations)
We do not sell your personal data to third parties.
4. Payment Processing
All payments within Sanfausone are handled by trusted third-party providers such as Stripe.
We do not store your credit card or banking details. Stripe’s use of your data is governed by their Privacy Policy.
5. Data Storage and Security
User data is securely stored using cloud services such as Supabase and Firebase, with industry-standard encryption and access controls.
We take appropriate measures to:
- Protect against unauthorized access, alteration, disclosure, or destruction of personal data.
- Restrict access to authorized personnel only.
Despite our efforts, no method of online transmission or storage is completely secure; by using the app, you acknowledge these inherent risks.
6. Sharing of Information
We may share limited user data only in the following circumstances:
- With service providers (e.g., Stripe, Supabase) who assist in app operation or payment processing.
- To comply with legal obligations or law enforcement requests.
- To protect the rights, property, or safety of Held & Bell, our users, or the public.
We do not share or sell your personal data for marketing purposes.
7. Your Rights and Choices
Depending on your region, you may have rights to:
- Access and review your personal information
- Request correction or deletion of your data
- Withdraw consent for data collection (where applicable)
- Request a copy of your stored data
To exercise these rights, please contact us at privacy@heldandbell.com.
8. Data Retention
We retain account and transaction data for as long as your account is active or as required by law (e.g., tax or accounting obligations).
If you delete your account, we will remove your personal data except for records necessary for compliance or dispute resolution.
9. Children’s Privacy
Sanfausone is not directed at children under 13 years of age (or the age of digital consent in your country).
We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. International Data Transfers
Your information may be stored and processed on servers located outside your country. By using Sanfausone, you consent to the transfer of your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Significant changes will be announced via in-app notification or by updating the “Effective Date” above.
12. Contact Us
For questions, concerns, or data requests, please contact:
Held & Bell
Email: privacy@heldandbell.com
Address: [Insert your business address or registered office]
Website: https://heldandbell.com